White Shark Media is a Digital Marketing Agency that was founded in 2011 by Danish entrepreneurs. They provide online marketing solutions for medium and small-sized businesses. Now, they are one of the leading agencies in the industry as they have been acknowledged as one of the fastest-growing digital agency in North America. Their founders have a lot of experience in offline and online marketing. This agency is certified, and they have accreditations. Today, we will go over how White Shark Media handle complaints and their reviews.
There are a lot of positive reviews from their clients that are available on their website. Those reviews stated that after working with the White Shark Media, their businesses improved, and they are thrilled to work with this agency. A lot of them also stated that they would recommend this agency to other people because of their great services.
Most importantly, it’s amazing how many positive reviews that can be seen on their website. Their clients are undoubtedly satisfied with their services; some of them stated that the experience of working with White Shark Media has been excellent as they managed to meet their expectations. In addition, some stated that their service was perfect. The positive reviews about this agency are proofs that they are trusted, and you should not worry about their services.
How They Deal with Complaints
Even though there are a lot of positive reviews about White Shark Media on Youtube, there are clients who reached out to them with complaints. However, White Shark Media tries their best to provide the best services possible, and when there are clients who reach out to them with complaints, they try to fix it. Moreover, they learn from their previous mistakes and implement new ways so that they wouldn’t get the same complaints again.
For example, there are clients who complained about the communication. They feel like it isn’t good enough. To avoid having this complaint in the future, this agency implemented scheduled monthly calls where the client and the strategist review the results. In addition, they also implemented phone systems with direct extensions.
They solve complaints they received and implement things to avoid them in the future. This is a great way to deal with complaints.
Even though there were clients who complained to them, they resolved the issue quickly and implemented new strategies to prevent the same complaint to appear again. White Shark Media deals with complaints professionally.