Customer oriented services always make me feel valued and satisfied. This has been the drive of Securus Technologies in making a big step to improve inmate communication and investigation. The software has been upgraded to THREADS 3.1 becoming the most advanced tool in our correction industry. It is fully integrated and threads have been improved to ensure enhanced performance.
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Improvements on the Software
To improve the performance of the software, Securus has retained the reliable analysis ability but it has changed a number of things to our benefit. This includes enhancing our navigation plus making it user friendly. The search function integration and streamlining the interface has now made it more analytical. Unnecessary actions which hindered our fast navigation have also been removed. Our user experience has therefore been improved to a great extent.
The old version was made of Silverlight. It has now been upgraded to HTML 5 platform. This means we are able to help investigators due to the proactive feature. It has high intelligence yet it requires little or no training. The new software is also able to support our Secure Call Platform due to the direct integration feature.
Investigators depend on tracking patterns to note suspicious calling. Our investigators will now have an easy time because the ability to track calls on Secure Call Platform. Experts who are tracking the calls can also easily carry out mapping plus printing. The patterns provide correlations plus details on fraternization making it easy to note suspicious arrangements.
Making surroundings safe
The company which has its headquarters in Dallas, Texas is striving to make our surroundings safe. The improved software makes our investigators to know of the criminal plans underway and help prevent them from taking place. Inmates also find it risky to talk on phone with other criminals. Real time analysis also makes reports to be generated faster. This helps foil plans and thwart crimes in our locality. As we do business or relax at home we are assured of total safety all the time.
Handling the Huge Customer Base
Securus Technologies is now in a position to handle our increasing number of customers. Investigators also find it easy to track the many calls made every day with ease. Securus handles 1, 200,000 inmates from 3,450 correction centers which can today pride in improved service. This makes inmates plus the investigators and other stakeholders in our civil and criminal justice system to enjoy the communication platform.