In an ongoing pursuit to present ever higher levels of quality services, Securus Technologies has now become accredited with The Better Business Bureau. Securus already dispenses an invaluably beneficial service to civil and criminal justice authorities to assist in keeping our fair nation safe, but now the company has gone even further. Of their own accord they have pursued accreditation by the BBB in Texas and have received an A+ rating. This means that they have worked with the BBB to build trust, advertise honestly, tell the truth, be transparent, honor promises, be responsive, safeguard privacy, and embody integrity. Surely, these are the qualities that are necessary to such a business.
Securus also has the highest in-house domestic call center in the industry, which means that they can respond to inquiries with greater speed and efficiency that any other business. This has resulted in an amazing customer satisfaction survey of 4.3 out of 5.
This further proof of the admirable nature and range of services furnished by them is a wonderful reassurance that they will continue to provide emergency response, incident management, public information, investigation, biometric analysis, communication, information management, inmate self-service and monitoring products and services far into the future.