Securus Offering Advanced Data Analytical Tool

Customer oriented services always make me feel valued and satisfied. This has been the drive of Securus Technologies in making a big step to improve inmate communication and investigation. The software has been upgraded to THREADS 3.1 becoming the most advanced tool in our correction industry. It is fully integrated and threads have been improved to ensure enhanced performance.

Click here: https://www.crunchbase.com/organization/securus-technologies#/entity to learn more.

Improvements on the Software

To improve the performance of the software, Securus has retained the reliable analysis ability but it has changed a number of things to our benefit. This includes enhancing our navigation plus making it user friendly. The search function integration and streamlining the interface has now made it more analytical. Unnecessary actions which hindered our fast navigation have also been removed. Our user experience has therefore been improved to a great extent.

Supporting Investigation

The old version was made of Silverlight. It has now been upgraded to HTML 5 platform. This means we are able to help investigators due to the proactive feature. It has high intelligence yet it requires little or no training. The new software is also able to support our Secure Call Platform due to the direct integration feature.

Investigators depend on tracking patterns to note suspicious calling. Our investigators will now have an easy time because the ability to track calls on Secure Call Platform. Experts who are tracking the calls can also easily carry out mapping plus printing. The patterns provide correlations plus details on fraternization making it easy to note suspicious arrangements.

Making surroundings safe

The company which has its headquarters in Dallas, Texas is striving to make our surroundings safe. The improved software makes our investigators to know of the criminal plans underway and help prevent them from taking place. Inmates also find it risky to talk on phone with other criminals. Real time analysis also makes reports to be generated faster. This helps foil plans and thwart crimes in our locality. As we do business or relax at home we are assured of total safety all the time.

Handling the Huge Customer Base

Securus Technologies is now in a position to handle our increasing number of customers. Investigators also find it easy to track the many calls made every day with ease. Securus handles 1, 200,000 inmates from 3,450 correction centers which can today pride in improved service. This makes inmates plus the investigators and other stakeholders in our civil and criminal justice system to enjoy the communication platform.

Watch the Securus YouTube campaign: https://www.youtube.com/watch?v=-jNMeifej0c to learn more.

 

 

How White Shark Media Deals with Complaints and the Reviews They Have Got

 

White Shark Media is a Digital Marketing Agency that was founded in 2011 by Danish entrepreneurs. They provide online marketing solutions for medium and small-sized businesses. Now, they are one of the leading agencies in the industry as they have been acknowledged as one of the fastest-growing digital agency in North America. Their founders have a lot of experience in offline and online marketing. This agency is certified, and they have accreditations. Today, we will go over how White Shark Media handle complaints and their reviews.

 

Reviews

 

There are a lot of positive reviews from their clients that are available on their website. Those reviews stated that after working with the White Shark Media, their businesses improved, and they are thrilled to work with this agency. A lot of them also stated that they would recommend this agency to other people because of their great services.

 

Most importantly, it’s amazing how many positive reviews that can be seen on their website. Their clients are undoubtedly satisfied with their services; some of them stated that the experience of working with White Shark Media has been excellent as they managed to meet their expectations. In addition, some stated that their service was perfect. The positive reviews about this agency are proofs that they are trusted, and you should not worry about their services.

 

How They Deal with Complaints

 

Even though there are a lot of positive reviews about White Shark Media on Youtube, there are clients who reached out to them with complaints. However, White Shark Media tries their best to provide the best services possible, and when there are clients who reach out to them with complaints, they try to fix it. Moreover, they learn from their previous mistakes and implement new ways so that they wouldn’t get the same complaints again.

 

For example, there are clients who complained about the communication. They feel like it isn’t good enough. To avoid having this complaint in the future, this agency implemented scheduled monthly calls where the client and the strategist review the results. In addition, they also implemented phone systems with direct extensions.

 

They solve complaints they received and implement things to avoid them in the future. This is a great way to deal with complaints.

 

Conclusion

 

The White Shark Media has more than four years of experience, and they have managed to get a lot of positive comments from their clients. There are a lot of positive comments and reviews. Even though there were clients who complained to them, they resolved the issue quickly and implemented new strategies to prevent the same complaint to appear again. White Shark Media deals with complaints professionally.