For years, Securus Technologies has been a formidable provider of a wide range of technology based solutions to civil and criminal justice institutions. Its unparalleled mastery of the criminal justice and civil technological needs have enabled it to deliver innovative public safety, monitoring, corrections and investigation solutions to governments and correctional facilities across the globe.
The exemplary performance of the folks over at Securus Technologies has earned them a Stevie Awards for Sales & Customer service that was bestowed upon them on an event held on Friday, February 24 at the Caesars Palace in Las Vegas.
According to the judges who had to choose the winner, runners up and third position from over 2,300 nominations, Securus Technologies plays a major role in our modern day society and delivers robust services to people who need it most.
With the law enforcement and corrections department being among the toughest to deal with, Securus Technologies’ ability to master the niche and deliver customized solutions that solve real time problems has made it a true force to reckon with.
The Stevie Awards for Sales & Customer Service is among the best honors for contact center, customer service, sales professionals and business development initiatives. Securus’ win emphasizes on both its dedication and ability of being the best in law enforcement and corrections related solutions.
About Securus Technologies
Securus Technologies focuses on public safety solutions created to help states and their law enforcers to gather, consolidate, visualize and store information in a real time manner. The information focuses on potential criminal offense and also touches on inmates.
This makes policing and law enforcement easier while giving inmates a chance to keep in touch with their loved ones and experience a more insightful term behind the bars by getting humane treatment that improves the probability of correcting their criminal tendencies.
In an ongoing pursuit to present ever higher levels of quality services, Securus Technologies has now become accredited with The Better Business Bureau. Securus already dispenses an invaluably beneficial service to civil and criminal justice authorities to assist in keeping our fair nation safe, but now the company has gone even further. Of their own accord they have pursued accreditation by the BBB in Texas and have received an A+ rating. This means that they have worked with the BBB to build trust, advertise honestly, tell the truth, be transparent, honor promises, be responsive, safeguard privacy, and embody integrity. Surely, these are the qualities that are necessary to such a business.
Securus also has the highest in-house domestic call center in the industry, which means that they can respond to inquiries with greater speed and efficiency that any other business. This has resulted in an amazing customer satisfaction survey of 4.3 out of 5.
This further proof of the admirable nature and range of services furnished by them is a wonderful reassurance that they will continue to provide emergency response, incident management, public information, investigation, biometric analysis, communication, information management, inmate self-service and monitoring products and services far into the future.
Having several statements that were made in a derogatory manner from GTL, Securus Technologies takes a stand in article they published. In the article they correct the false statements, and explain to the public what they really do. They feel that it is important that the public know that they invent technology to ensure the safety of the public.
In another way to let the public know what they do, they have opened up their Dallas, TX headquarters to them for a presentation. During this presentation, they will be able to see the latest technology that they are working on, and why it is so important. The people can ask questions, and find out a lot more about what the company stands for.
Securus Technologies is a company that is a leader in the public safety field. They work closely with the government on a variety of issues, including the civil and criminal sectors of justice. Since the company works with over a million inmates on a regular basis during the year, they are aware of what needs to done. They use videos, incident reports, investigations, and many other techniques that can make sure that everyone continues to be safe. The company has a dedicated team that always completes missions to the highest of standards. They create new technologies for safety on a weekly basis in order to make the world a safer place. Since they strive for excellence, they are known and respected across the nation and throughout the globe. In the future, they will prove to be even more successful as they continue to be in even more demand.